Terms of Service
These terms govern your use of Graber and our video downloading services.
Last updated: December 2024
Please Read Carefully
By using Graber, you agree to these terms. If you don't agree, please don't use our service.
Key responsibility: You must respect copyright laws and only download content you have the right to download.
Acceptance of Terms
By accessing or using Graber's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. These terms apply to all users, including visitors, registered users, and premium subscribers.
What constitutes acceptance:
- • Creating an account with Graber
- • Using any of our services or features
- • Downloading content through our platform
- • Subscribing to a paid plan
Description of Service
Graber provides technology tools that allow users to download publicly accessible content from various online platforms and social media sites.
What We Provide
- • Video downloading tools and technology
- • Format conversion and optimization
- • Audio extraction capabilities
- • Video editing and processing tools
- • Cloud-based processing infrastructure
What We Don't Provide
- • Content hosting or storage
- • Copyright or license permissions
- • Legal advice about content usage
- • Guarantee of content availability
- • Circumvention of DRM or protection
Your Responsibilities
Legal Compliance
You must comply with all applicable laws, including:
- • Copyright and intellectual property laws
- • Terms of service of source platforms
- • Local and international regulations
- • Privacy and data protection laws
Prohibited Uses
Content-Related Prohibitions
- • Downloading copyrighted content without permission
- • Bypassing geographical restrictions
- • Downloading private or protected content
- • Commercial redistribution without rights
Service-Related Prohibitions
- • Automated or excessive downloading
- • Reverse engineering our technology
- • Sharing account credentials
- • Circumventing usage limits
Account Requirements
- • You must be at least 13 years old to use our service
- • Provide accurate and current information when registering
- • Maintain the security of your account credentials
- • Notify us immediately of any unauthorized access
- • You are responsible for all activity under your account
Billing & Payments
Subscription Plans
- • Free plan with limited features
- • Pro plan billed monthly or annually
- • Enterprise plan with custom billing
- • Prices may change with 30 days notice
Payment Terms
- • Payment due in advance of service period
- • Automatic renewal unless cancelled
- • No refunds for partial months
- • Service suspended for failed payments
Cancellation Policy
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No partial refunds are provided for unused time.
Intellectual Property Rights
Our Intellectual Property
Graber owns all rights, title, and interest in our service, including:
- • Software and technology platforms
- • User interfaces and designs
- • Logos, trademarks, and branding
- • Documentation and guides
- • Algorithms and processing methods
- • API and integration tools
Your Content Rights
You retain all rights to content you download using our service. However, downloading content does not grant you any additional rights beyond those you already possess. You are solely responsible for ensuring you have the right to download and use any content.
Service Availability & Limitations
Service Level Disclaimer
While we strive for high availability, we cannot guarantee uninterrupted service. Maintenance, updates, and technical issues may cause temporary disruptions.
Service Limitations
- • Platform availability may change
- • Download speeds may vary
- • Some content may be inaccessible
- • Features may be added or removed
Your Responsibilities
- • Maintain compatible devices/browsers
- • Ensure stable internet connection
- • Keep account information current
- • Report technical issues promptly
Account Termination
Termination by You
- • Cancel anytime through account settings
- • Download your data before closing account
- • Outstanding balances must be paid
- • Some data may be retained per our Privacy Policy
Termination by Us
- • Violation of these terms
- • Illegal use of our service
- • Repeated copyright infringement
- • Non-payment of fees
Effects of Termination
Upon termination, your access to our service will cease immediately. Your account data will be deleted within 30 days unless legally required to retain it. You remain liable for any charges incurred before termination.
Disclaimers & Limitations
Service Disclaimer
OUR SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- • Merchantability and fitness for purpose
- • Uninterrupted or error-free operation
- • Accuracy or completeness of content
- • Security of transmissions
- • Compatibility with your systems
- • Availability of third-party content
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRABER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICE.
Damage Cap
Our total liability to you for all claims shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.
Indemnification
You agree to defend, indemnify, and hold harmless Graber, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising out of or relating to:
- Your use of our service in violation of these terms
- Your downloading of content without proper authorization
- Your violation of any law or third-party rights
- Any content you download, modify, or distribute
- Any claims that your use caused harm to others
Governing Law & Disputes
Governing Law
These terms are governed by the laws of the State of California and the United States, without regard to conflict of law principles.
Jurisdiction
Any disputes shall be resolved exclusively in the state and federal courts located in San Francisco County, California.
Dispute Resolution Process
- 1. Informal Resolution: Contact us first to resolve disputes amicably
- 2. Mediation: If informal resolution fails, we'll try mediation
- 3. Arbitration: Binding arbitration for claims under $10,000
- 4. Court: Larger claims may proceed to court
General Provisions
Entire Agreement
These terms, together with our Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and Graber.
Severability
If any provision is found invalid or unenforceable, the remaining provisions will continue in full force and effect.
Assignment
You may not assign these terms without our written consent. We may assign our rights and obligations to any party.
Waiver
Our failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
Changes to These Terms
We may update these terms from time to time to reflect changes in our service, applicable law, or business practices.
How We Handle Updates
Notice Period
30 days advance notice for material changes
Notification Method
Email, in-app notice, and website posting
Your Options
Accept changes or terminate your account
Questions About These Terms?
If you have questions about these Terms of Service, please contact our legal team.
Legal Department
Mailing Address
Graber Legal Department
123 Tech Street, Suite 100
San Francisco, CA 94105
United States
Acknowledgment
By using Graber, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our service.